1. Establishing a consistent system of Business Communications, which is, the key set of interactions between organizational leaders and the front line operations;
2. Effectively deploying a powerful set of Performance Improvement Tools and Methods, optimizing execution and maximizing involvement; and,
3. Developing exceptional Leadership Capability across all levels of the organization.
I. Leadership and Executive Coaching
First step is measurement & observation of the leadership performance, to identify points of strength and inefficiencies. Then we will closely work with client leaders to create custom improvement plans, this includes group and one-on-one personal training programs. All this will allow client leaders and teams to upgrade and enhance their leadership skills. Then we will continue to monitor and assess progress, making the right adjustments to ensure consistent and continuous improvement.
II. PDCA (Deming cycle) implementation
With cyclical projects we often prefer to use a PDCA approach. It allows us to implement a safer and faster execution cycle which results in performance improvement and constructive dialogue around it to make it even more efficient. PDCA process begins with thorough planning involving right people in early stages as a result we receive a highly optimized plan. Planning for effective optimization may use a past projects experience. With productive key meetings and focus on the goals, team will be ready to execute safely and with high efficiency.Execution excellence is the goal, with constant and clear communication and coordination between all participants.Through process monitoring and observation experience is gained, which can be used by the team to improve performance next time.
Performance measurement with a further comparison with the plan, past performance data and industry benchmarks and standarts allows teams to rise their success rate and if necessary adjust their execution. We think that workers want to know their performance and want to be successful and efficient so sharing results is a very important part of PDCA cycle.
With PDCA, learning receives a high priority and becomes a means for performance improvement. With after action reviews of the assigned tasks and post event, teams identify opportunities to address the inefficiencies and greatly reduce the invisible lost time this leads to increase of safety and optimization of execution.
III. Business Communications Excellence
Model Implementation
Business communication is a process of information sharing between people within and outside of organization for the sake of commercial benefits of the organization. It can also be defined as sharing the right information between the right people at the right time. We make Business Communications our first priority and make it efficient and reliable. Effective communication means a two way information sharing where party that creates and sends a message makes it easily understood by the receiving party.Model Implementation
Effective communication by business managers facilitates a reliable information sharing between company personnel and can greatly contribute to commercial success of the company.
We strongly believe that effective business communication must have this qualities:
- Established clear company hierarchy
- Conflict management algorithm
- The use of visual communication
- Consideration of cultural Issues
- Good written communication
IV. Business Process Maturity Assessment
Process maturity is an indication of how process of development is close to completion and it's capability of continual improvement through feedback and quality assessment. So for the process to be mature it has to be fully automated,useful, reliable in information and continiously improving. To improve all business processes in company it needs to spend a lot of money, work hours and effort. So it is more reasonable for company to prioritize it's processes and enhance the business-critical ones. Because they have a highest impact on the overall company maturity. Identification of business-critical processes from another ones can be achieved by the following steps:
1. Analyze the fields that organization has an impact on. Usually it has impact on delivery time, quality, costs, people and compliance(regulatory/certification etc).
2. Check with the rating scale and weighing scale for the high impact areas
3. Rate all the high impact processes
4. Get the total process criticality value by summation of the processes ratings
5. Identify the cutoff value and sort the processes above it
V. Lean 6 Sigma Process Improvement
Lean Six Sigma is an approach which is based on a cooperative team effort to improve performance by systematically removing inefficiencies which in this approach are called waste, combining lean manufacturing and Six Sigma to eliminate the eight kinds of waste: Transportation, Inventory, Motion, Waiting, Overproduction, Overprocessing, Defects, and Skills.
VI. Project Management Expertise
To deliver great results on designated time and within the frames of the budget requires a rare mix of leadership, task visualization, and a lot of attention to the details. The best managers apply their skill set, experience and instincts to predict and control the outcome. But it's usually very difficult to find such managers, particularly in the environment of constant and fierce competition and rapid and constant technological evolution which are forcing business to adapt and react quickly. Critical projects usually require immediate results. Sometimes even having the right manager isn't enough. When put into the wrong work structure even they lose control over the processes. Project success depends on the balanced mix of the necessary skills, leadership, structure and experience. Project managers from Edge Consulting have all of this necessary elements.They know how to:
- Determine and manage project scope
- Deliver project results on designated time and within the budget
- Identify, assess and manage the risks right from the start
- Ensure that deliverables meet or exceed the designated needs of our clients
- Employ the proven and reliable work structures that give our clients control over IT investments whether their projects local and small or global and strategic.
- Deliver a high quality products
Edge Consulting project managers allow you to control your valued investments in ways of improved quality, minimized risks and also make sure that maximum value is delivered to the organization.
We at Edge Consulting specialize in design and successful delivery on designated time of mission-critical CAPEX projects.
We thrive on challenges where performance and quality are absolute necessity- and deadlines must be met.
We strongly believe that project management is a critical and rare element that should be prized and nurtured carefully.
For each of our services,we create a suitable and unique mix of skill and necessary experience required to manage your project and deliver the results you expect.
Edge Consulting Project Managers will help you to take control of your company future.
VII. Project Schedule Optimization
A methodology for optimization of Project Planning and Execution by:
- The use of Performance improvement teams and ongoing problems addressing
- Making an accurate schedules with the help of schedule quality reviews and expert advice
- Schedule optimization and adjustments with constant process monitoring and observation
- Following action items with the use of action monitoring
- Ensuring alignment, risk reduction and plans optimization for targeted scopes of work with the suitable personnel assignment